Answers in seconds
The line picks up on the first ring instead of rolling to voicemail. The caller gets a real voice and a real answer, not a beep.
AI receptionist · missed-call recovery
An AI receptionist for the calls you can’t get to.
After hours, during the rush, on the other line. The calls you don’t pick up don’t leave a message. They call the next business on the list. We put an AI receptionist on your number that answers in seconds, handles the routine questions, and books the caller or hands off to your team.
Call it now: +1 210-796-2099
A demonstration line, not any practice’s patient line.
What it does
Same line, three jobs
Catch the call, cover the hours you can’t, and qualify the caller so your team only touches what needs a person.
Missed-call recovery
When no one can get to the phone, the AI picks up in seconds, captures who called and why, and texts them your booking link before they move on to the next name on the list.
After-hours & weekends
Nights, lunch breaks, holidays. Callers get a real answer and a way to book instead of a voicemail beep that rarely gets a callback.
Qualify & route
It asks what you would ask (new or returning, what they need, when) then books the appointment or hands the urgent ones straight to your team.
AWAesthetics & Wellness ClinicAfter hours · AI answering
Hi, do you have any Botox appointments this week?
Happy to help! Are you a new or returning client?
New client
Perfect. I’ll text you our booking link now. What day works best for you?
Lead captured · booking link sent · 11:42 PM
After the call connects
One call,
end to end
end to end
Answering is the start. From the first ring to the booking on your calendar, the same system qualifies the caller and hands your team only what needs a person.
01/06
Qualifies the caller
It asks what your front desk would ask: new or returning, what they need, and how soon. That tells it whether to book, route, or flag the call.
02/06
Captures the appointment they want
It takes the visit type and the times that work for them, then hands that to your team as a request. It does not write to your calendar; your schedule stays the only place a booking is made.
03/06
Texts the booking link
If the caller would rather finish on their own time, it sends an instant text-back with your booking link so they can pick a slot from their phone.
04/06
Logs every call to a CRM
Every call lands in a private CRM dashboard: who called, why, what was booked, and the full transcript. Nothing slips into a notebook and disappears.
05/06
Alerts your front desk
New bookings, hot leads, and urgent callers ping your team in real time, so a person picks up the moment a call needs one.
06/06
When it is an emergency
The alert nobody can quietly un-send.
The failure that matters here is not a missed booking. It is your team never being told. So the record of who was told is kept separately, and it is permanent.
9:40 PM
Danger comes first
A caller describes something that sounds like an emergency. The receptionist does not triage it and does not take a message. It says: hang up and call 911 right now.
9:40 PM
Rank 1, above everything
The call goes to the top of your work queue. Emergencies, anything that needs a clinician, and any caller who asked for a real person all rank above routine callbacks.
9:41 PM
Written down, then sent
The alert is recorded before it goes out, so two systems running at once cannot both decide they are the one to tell you, and nobody gets paged twice for the same call.
9:47 PM
Claiming is not un-telling
Someone on your team takes the call. The alert stays sent. Handling a call and having been told about it are two different facts, and we keep them apart on purpose.
The alert log cannot be edited, including by us. The software that sends alerts is allowed to add a record and read it back. It has no permission to change one or delete one. So months later, “was anyone actually told?” still has an answer, including when the answer is inconvenient.
Times shown are an example. The behaviour is not.
What your portal shows
Everything we heard is yours. Five fields are not.
Most vendors describe their data policy. This is ours as a list, because a list is checkable and a paragraph is not.
Shared with your clinic
Every field the receptionist captured about your own patients’ calls, read-only in your portal. Not a summary of it, the fields themselves.
- Emergency flagged
- Clinical escalation needed
- Caller asked for a human
- Reason for visit
- Callback number
- Preferred provider
- New or returning
- Call summary
- Recording
- Sentiment
- Text sent
- Knowledge the agent used
- and the rest
Operator only · 5 fields
Our own running costs and internal build details. None of it is about your patients.
- Cost, what the call cost us to run
- Token usage, model usage per call
- Latency, our own response timings
- Agent version, internal build identifier
- Debug log, raw operator trace
That is the whole list. A change that tried to share one of the five fails its own check and never applies.
Including where we did badly
Five of the fields you can see are the ones that make us look bad.
They record the receptionist’s own failures on your calls, and they are shared by default. A dashboard that only reports its vendor’s wins is marketing, not evidence.
- The caller had to repeat themselves
- The agent restarted its greeting mid-call
- The caller got talked over
- Context was lost during the call
- A promised text was never sent
On a normal day
It answers. It books. It texts back.
It answers. It books. It texts back.
The whole job of an AI receptionist, on one card.
It answers instantly. Any hour.
No hold music, no voicemail, no third ring. Every caller hears a warm greeting built from your script.
It answers your questions.
Hours, prices, directions, insurance, parking. It works from your info sheet, so the answers are yours, not guesses.
It books real appointments.
It reads your calendar, offers open slots, books the one that fits, and sends a confirmation text on the spot.
It knows when to step aside.
Urgent, upset, or unusual? The call goes to your team right away, with notes on who's calling and why.
How it starts
From a free audit to a line
that answers
(01)
Free missed-call audit
You run your own numbers and see what after-hours and missed calls are costing you. No pitch unless the number is worth it.
(02)
Test agent in ~3 business days
Once you approve the script and call flow, your test agent is usually ready within about three business days. You hear it answer on a forwarded number while your main line stays untouched.
(03)
Go live after QA
It goes live on your main line only once QA passes and you sign off. Setup is a one-time $3K–$5K by vertical, then month-to-month care from $599/mo.
Who it’s for
If a missed call means
a lost patient
Each one is tuned to the way that industry actually runs.
What it costs
Priced after the audit
The Growth Leak Audit costs nothing. Setup is a one-time fee by vertical, care plans are month-to-month, and anything bigger is quoted once we have seen your systems.
Velaire Health plans
A one-time setup, then Recovery, Growth, and Pro care tiers. Built for dental, medical, and specialty healthcare front desks.
Setup + $599/mo
- Setup $3K–$5K by vertical
- Care plans $599 / $1,199 / $1,999+ /mo
- No-PHI by default
Custom automation
When the receptionist is one piece of a bigger follow-up system, with CRM, calendar, and lead nurture wired together.
Quote after audit
- Scoped from your audit
- Built in accounts you own
- Setup plus a monthly care plan
Questions
Before you ask
No. By default the receptionist answers from a script you approve and does not ask for or store PHI. Healthcare clients who need more run that under a separate Business Associate Agreement, not through this line.
It does not give medical, legal, or pricing advice. Anything urgent or out of scope gets escalated to your staff or your after-hours protocol. You set the rules.
Your test agent is usually ready for you to test within about 3 business days of approving the script and call flow. You hear it on a forwarded number first, and it goes live on your main line only after QA passes and you approve it.
The Growth Leak Audit is free. If the numbers justify it, AI receptionist setup usually runs $3K–$5K depending on your vertical, call volume, and integrations, then month-to-month care from $599/mo. A larger custom automation build is scoped after the audit, with no commitment before that.
The free audit
A sample, for a business
that closes at five
It points to where calls slip and the first fix worth making.
Business hours
Closes 5pm, closed weekends
Booking path
Phone only
Website
No online booking
Follow-up
No missed-call text-back
Priority
High
First fix
AI receptionist test agent
Free · no commitment · personal reply in ~2 days
See what your missed calls
are actually costing you
Tell us where to send your free missed-call audit. It’s a quick read on the calls you’re losing after hours and the first fix worth making.