For veterinary clinics & animal hospitals
The frantic owner whose dog just got into something at 9pm calls the clinic that answers.
Pet owners do not leave voicemails. A sick dog, a limping cat, a new client shopping for a vet, they call until someone picks up. When your front desk is restraining a patient or the clinic is closed, that call books the animal hospital across town. We put a system on your line that answers every call, sorts a true emergency from a routine visit, and books the appointment or routes the urgent ones to your team. It works from a script you approve and never gives medical advice about an animal.
- Answers new-client and after-hours calls
- Sorts emergencies from routine visits
- Books straight into your practice scheduler
- Vaccine and recheck reminders that go out on time
Where it leaks
The gaps that quietly cost you bookings.
The new-client call you never hear ring
A first-time caller choosing a vet is your highest-value call and the easiest to lose. When the desk is restraining a patient or prepping a surgery, it rings out, and a client worth a whole pet's lifetime of care registers somewhere else.
After-hours emergencies go to the other hospital
A dog that ate chocolate, a cat that cannot pee, these calls come at night and on weekends, and the owner dials until someone answers. If that someone is not you, the emergency, and often the client for good, goes elsewhere.
'Can you see us today, and what will it cost?' stalls the booking
Owners want to know whether you can fit their pet in soon and roughly what it runs before they commit. When that answer waits on a callback that never comes, they book whoever picked up.
Vaccine and recheck reminders that never get sent
Annual shots, dental cleanings, and overdue rechecks are booked revenue sitting in your records. But the reminders depend on a slammed front desk remembering to send them, so they slip and the visit goes unbooked.
What we build
Your growth system, built to fit.
Done-for-you automation tuned to how your clinic actually runs. It lives on tools you own, so you always have the keys.
AI front-desk line with urgency triage
Answers every call in your clinic's voice, new client or existing, and sorts a true emergency, a toxin, a trauma, an animal in distress, from a routine visit. It books the routine ones and routes the urgent ones to your team. It never gives medical advice about an animal.
- missed calls
- triage
After-hours & overflow answering
Picks up nights, weekends, and lunch, books the routine requests, and routes anything urgent to your on-call protocol, so the 9pm emergency is not lost to voicemail.
- after-hours
- capture
Missed-call text-back
When a call still rings out, it fires an instant text with your booking link, so the owner has a way to book or reply instead of redialing the next clinic.
- missed-call text-back
- follow-up
Vaccine, dental & recheck reminders
Pulls the patients due for shots, a dental, or an overdue recheck and sends the reminder by text and email on a cadence you set, then books the ones who reply.
- reminders
- recall
New-client intake
Captures the owner, the pet, and the reason for the visit, and books the new-client appointment so your team has what they need before the pet walks in.
- new clients
- intake
How it runs
One automation, wired into your tools.
We build the automation flow and connect it to the phone, CRM, calendar, and email you already use. Every message it sends is yours to approve, and the whole system lives in your accounts. If we part ways, you keep it.
The diagram is a schematic of the workflow we build for you. It is drawn for your business, not a stock template or a screenshot of someone else’s system.
Inbound call rings out, or an after-hours emergency lands
Trigger
Answer & greet
Picks up in your clinic's voice, no voicemail
Sort the urgency first
A toxin, trauma, or animal in distress routes to your team or on-call before anything else
Capture the request
New or existing client, the pet, and the reason for the visit
Answer approved questions only
Hours, services, rough pricing; no medical advice about the animal
Book or route
Books the visit, sends your booking link, or routes the urgent call to staff
Visit booked or urgent call routed to your team, logged for the front desk
Run your own numbers
If your clinic misses __ calls a week, and a new client is worth $__ across a pet's lifetime of care, here's what's walking out the door. Run it with your own numbers.
Calls missed per week
example: 14
Value of a new client (first visit + lifetime of care)
example: $400
Share of those calls a 24/7 line could have caught
example: half
These are illustrative placeholders to show the framing, not results we're claiming. Your real miss rate and client value are yours to plug in. That's the number worth running before you decide.
The build, tuned to Veterinary.
Most clinics start with these. Each piece runs on tools you own, and the free audit says which to do first.
ClinicFront AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and books the patient or hands the call to your team.
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
No-Show Rescue & Waitlist
When a patient cancels, the open slot is offered to your waitlist automatically, so the chair does not sit empty for the rest of the day.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
What it costs
Priced against what you’re losing, scoped by your audit.
Recovery
$599/mo
after-hours missed-call coverage
Growth
$1,199/mo
24/7 answering + booking workflow
Pro
$1,999+/mo
multi-location & advanced follow-up
one-time setup from $3,000 · test agent in ~3 business days
- Built in accounts you own — no lock-in
- A human approves before anything goes live
- Monthly care, monitoring, and a real-numbers report
- No-PHI by default; BAA-backed when needed
FAQ
Fair questions.
Does it give medical advice about a pet?
No. It books appointments and answers hours, services, and rough pricing from a script you approve, and routes anything clinical, like symptoms, what is wrong, or whether to come in, to your team. It does not diagnose or advise on an animal's care.
How does it handle a real emergency?
It does not try to handle it. If a caller describes a toxin, a trauma, or an animal in distress, it escalates immediately to your team, your on-call vet, or your emergency protocol, exactly the way you tell it to.
Do we have to replace our practice software?
No. We build on top of what you already run, your phone number and your scheduler, whether that is Cornerstone, AviMark, ezyVet, or something else. You approve every message the system sends before it goes live.
What does it cost, and how fast can we test it?
No commitment up front. You start with a free Growth Leak Audit on your own numbers, then hear a test agent on a forwarded number within about three business days. Setup starts around $3,000 and scales with your call volume and integrations. Care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reminders, recall, and reporting are included. It goes live only after QA passes and you approve it.
More verticals
We build the same engine for other practices.
Free · no commitment · personal reply in ~2 days
See where your clinic is leaking booked revenue.
See exactly which calls your clinic is missing, and what they're worth, before you spend a dollar.