Answer & greet
Picks up in your clinic’s voice, no voicemail
For chiropractic & spinal care practices
The patient who tweaked their back this morning books the clinic that can see them today.
Someone in pain wants in today. If your front desk is adjusting a patient, they book the clinic that answered. We answer, check your schedule, and book them while your team keeps working.
Where a clinic leaks revenue
Book the same-day patient and the next visit, and win lapsed patients back, with every call answered after hours.
Every practice in this specialty loses the same four ways. None of them is a staffing problem you can hire your way out of, which is why they persist.
(01)
The same-day patient books whoever answers
Back pain does not wait. A first-time caller in pain wants to be seen today, and when your desk is mid-adjustment the call rings out. That high-intent new patient, worth a whole treatment plan, books the clinic that picked up.
(02)
Care plans stall when life gets busy
Patients start a plan, feel better, and drift before they finish. Without a nudge to rebook the next visit, the adjustments that would have kept them on track, and kept your schedule full, quietly fall off.
(03)
‘Do you take my insurance?’ decides the booking
New patients ask one question before they commit: do you take my plan. If nobody answers, or the answer waits on a callback, they move on to a clinic that told them on the spot.
(04)
Lapsed patients sit cold in your system
The patients who came in for a month and stopped are booked revenue waiting to be claimed. But reaching out depends on a busy front desk remembering, so they never hear from you and find a new clinic when the pain comes back.
Your front desk just quit. Again.
What that looks like on a normal day — five frames from the clinic front desk, before and after the phone gets help.
Your front desk just quit. Again.
The real reason nobody stays six months.
You know this cycle by heart.
Post the job. Train for a month. They're finally good at it. They leave for something quieter.
It's not the pay. It's the phone.
Answering the same five questions on repeat, all day, with zero gap between calls, wears people down fast.
Cart Gaze takes the repeat questions.
Hours, directions, booking basics, answered instantly, day or night, so your team isn't drowning in the same five calls.
Your humans keep the job that matters.
The regulars who know them by name. The tricky calls. The parts of the job a good employee actually wants to do.
What we build
Done-for-you automation tuned to how your clinic actually runs. It lives on tools you own, so you always have the keys.
AI front-desk line
Answers every call in your clinic’s voice while your team is adjusting. It qualifies the caller, answers ‘do you take my plan’ from a script you approve, and books the new patient or the next visit. Clinical questions go to your team.
Next-visit & care-plan rebooking
Nudges patients to book their next adjustment on the cadence their plan calls for, so the course of care stays on track instead of trailing off.
Missed-call text-back
When a call still rings out, it fires an instant text with your booking link, so the patient in pain has a way to book without redialing the next clinic.
Lapsed-patient reactivation
Works the patients who came in and dropped off with a sequenced text-and-email campaign that invites them back and books them, without anyone chasing by hand.
What you get
If your clinic misses __ new-patient calls a week, and a new chiropractic patient is worth $__ across a treatment plan, here’s what’s walking out the door. Run it with your own numbers.
- New-patient calls missed per week — example: 8
- Value of a new patient (treatment plan + ongoing) — example: $1,500
- Share of those calls a booked line could have caught — example: half
- Built in accounts you own — no lock-in
- A human approves before anything goes live
What’s included in the build?
- + Velaire Health AI Receptionist
- + AI Booking & Reminders
- + Automated Reactivation & Recall
- + Reviews & Reputation Autopilot
Read these as a way to show the math, not a result we’re promising. Your own missed new-patient count and what a chiropractic patient is worth across a treatment plan are the inputs that count. Run those before you decide.
How it runs
New-patient call to booked visit
Starts when inbound call rings out or hits after-hours / lunch
01/05
Qualify the caller
New or existing patient, reason for the visit, insurance plan
02/05
Answer the plan question
Confirms accepted insurance from your approved script
03/05
Check availability
Reads open slots from your scheduling system
04/05
Book & confirm
Writes the appointment and sends an SMS confirmation
05/05
The outcome
New patient or next visit booked and confirmed, logged for your team
The stack
The build, tuned to
Chiropractic
Most clinics start with the receptionist. The rest are separate builds, quoted on their own.
The receptionist · priced below
Velaire Health AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and sends the patient your booking link or hands the call to your team.
Separate builds · quoted on their own
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
Automated Reactivation & Recall
Brings back patients who are overdue for cleanings, annual exams, and follow-ups with recall campaigns that run on their own.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
Pricing
Setup from $3,000
Most clinic builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.
Growth Leak Audit
See what missed calls and slow follow-up are costing this practice, built from your own numbers.
$0
always freeWhat’s included
- Missed-call leak estimate
- Follow-up gap review
- Personalized report
- No pitch unless the numbers justify it
Velaire Health Plans
The AI receptionist on your line. You hear a test agent on a forwarded number first; it goes live only after QA and your sign-off.
from $599
/mo + one-time setupCare plans
- Recovery $599/mo — after-hours missed-call coverage
- Growth $1,199/mo — 24/7 answering + booking workflow
- Pro $1,999+/mo — multi-location & advanced follow-up
Custom automation
Everything beyond the phones: the website patients book from, the automations between your tools, the marketing OS, and one view of what happened.
Quoted
per buildTypically includes
- Conversion website with AI built in
- Workflow automation between your tools
- Marketing OS & digital marketing
- Ops dashboard & reporting
FAQs
Fair questions
No. It handles scheduling and insurance from a script you approve, and routes anything clinical, like symptoms, what an adjustment involves, or whether someone is a fit, to your staff. It does not diagnose or triage beyond the rules you set.
It answers in your clinic’s voice and only handles greeting, qualifying, the insurance question, and booking. Anything outside that, or anyone who wants a human, routes to your team or a callback. You hear the recordings and tune it on a test agent first.
We build HIPAA-aware on BAA-backed vendors and default to a minimal data footprint, keeping only what the system needs to book or route a caller. We’re glad to show your office exactly what data is touched before you commit. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.
There’s no commitment up front. It starts with a free Growth Leak Audit on your own numbers, then a test agent on a forwarded number within about three business days, before it ever touches your main line. Setup starts around $3,000 and scales with your call volume and integrations. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reminders, reactivation, and reporting are included. It goes live only after QA passes and you approve it.
More verticals
We build the same engine
for other practices
Free · no commitment · personal reply in ~2 days
See where your clinic
is leaking booked revenue
Which new-patient calls is your clinic missing, and what are they worth? You’ll know before you spend a dollar.