For chiropractic & spinal care practices

The patient who tweaked their back this morning books the clinic that can see them today.

Book the same-day patient and the next visit, and win lapsed patients back, with every call answered after hours.

What it is

An answered line, in your clinic’s voice

Someone in pain wants in today. If your front desk is adjusting a patient, they book the clinic that answered. We answer, capture what they need, and send your booking link while your team keeps working.

Where it leaks

Every clinic in this specialty loses the same four ways

None of them is a staffing problem you can hire your way out of, which is why they persist.

The same-day patient books whoever answersBack pain does not wait. A first-time caller wants to be seen today, and when your desk is mid-adjustment the call rings out.

Care plans stall when life gets busyPatients start a plan, feel better, and drift before they finish. Without a nudge to rebook, the remaining visits fall off.

‘Do you take my insurance?’ decides the bookingNew patients ask one question before they commit: do you take my plan. If the answer waits on a callback, they move on.

Lapsed patients sit cold in your systemThe patients who came in for a month and stopped are booked revenue. Reaching out depends on a busy desk remembering.

See what yours is costingFree, on your own numbers, in about two minutes.

A normal day

Your front desk just quit. Again.

**You know this cycle by heart.**Post the job. Train for a month. They're finally good at it. They leave for something quieter.

**It's not the pay. It's the phone.**Answering the same five questions on repeat, all day, with zero gap between calls, wears people down fast.

**Cart Gaze takes the repeat questions.**Hours, directions, booking basics, answered instantly, day or night, so your team isn't drowning in the same five calls.

**Your humans keep the job that matters.**The regulars who know them by name. The tricky calls. The parts of the job a good employee actually wants to do.

What we build

Tuned to how your clinic actually runs

It lives on tools you own, so you always have the keys. The receptionist is priced below; the rest are separate builds, quoted on their own.

AI front-desk line

Answers every call in your clinic’s voice while your team is adjusting.

Answers the plan question from your script
Sends your booking link for the next visit
Clinical questions go to your team

missed callsnew patients

Next-visit & care-plan rebooking

Nudges patients to book the next adjustment on the cadence their plan calls for.

Runs on the cadence the plan calls for
The course of care stops trailing off

rebookingretention

Missed-call text-back

When a call still rings out, an instant text goes back with your booking link.

Fires the moment the call rings out
The patient in pain books without redialing
A record instead of a voicemail

follow-up

Lapsed-patient reactivation

Works the patients who came in and dropped off.

Sequenced text-and-email campaign
Invites them back with your booking link
No one on your team chasing by hand

reactivationlapsed patients

How it runs

New-patient call to booked visit

Starts when inbound call rings out or hits after-hours / lunch.

New patient or next visit request sent and confirmed, logged for your team.

Book a call

Answer & greetPicks up in your clinic’s voice, no voicemail

Qualify the callerNew or existing patient, reason for the visit, insurance plan

Answer the plan questionConfirms accepted insurance from your approved script

Take the booking requestCaptures the visit type and the times that suit the caller

Send the link & confirmTexts your booking link and sends an SMS confirmation

What it costs

Care plans, and a setup quoted once

Most clinic builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.

Recovery

$599/mo

after-hours missed-call coverage

After-hours AI receptionist
Booking-link routing on the call
Monthly recovered-call report

Where most practices start

Growth

$1,199/mo

24/7 answering + booking workflow

Everything in Recovery
Daytime overflow, not just after hours
Priority QA on the call script

Pro

$1,999+/mo

multi-location & advanced follow-up

Everything in Growth
Full inbound coverage
Custom integrations
White-glove onboarding

Setup from $3,000, one time, scoped after the audit. Everything beyond the phones is a separate build, quoted on its own.

Get your free audit

FAQs

Fair questions

Does it give clinical or treatment advice?

No. It handles scheduling and insurance from a script you approve, and routes anything clinical, like symptoms, what an adjustment involves, or whether someone is a fit, to your staff. It does not diagnose or triage beyond the rules you set.

Will it sound like a robot to my patients?

It answers in your clinic’s voice and only handles greeting, qualifying, the insurance question, and booking. Anything outside that, or anyone who wants a human, routes to your team or a callback. You hear the recordings and tune it on a test agent first.

How do you handle patient privacy?

We build HIPAA-aware on BAA-backed vendors and default to a minimal data footprint, keeping only what the system needs to book or route a caller. We’re glad to show your office exactly what data is touched before you commit. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.

What does it cost, and how fast can we test it?

There’s no commitment up front. It starts with a free Growth Leak Audit on your own numbers, then a test agent on a forwarded number within about three business days, before it ever touches your main line. Setup starts around $3,000 and scales with your call volume and integrations. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reminders, reactivation, and reporting are included. It goes live only after QA passes and you approve it.

More verticals

Physical Therapy Optometry Podiatry Medical Weight-Loss Plastic Surgery OB-GYN & Women’s Health All industries

Free · no commitment · personal reply in ~2 days

See where your clinic is leaking booked revenue

Which new-patient calls is your clinic missing, and what are they worth? You’ll know before you spend a dollar.

Book a 15-minute callPrefer to talk it through? No pitch, no commitment.