Answer & greet
Picks up in your clinic’s voice, no voicemail
For weight-loss, GLP-1 & wellness clinics
The patient who just saw a GLP-1 ad and is ready to start books the clinic that answers first.
You paid to create this demand: someone sees a GLP-1 ad and calls ready to start, often after hours. We answer, qualify, and book the consult. Pricing and clinical questions route to your team.
Where a clinic leaks revenue
Turn consult calls and ad leads into booked programs, and follow up with past patients, nights and weekends included.
Every practice in this specialty loses the same four ways. None of them is a staffing problem you can hire your way out of, which is why they persist.
(01)
The ad lead you paid for goes cold
You spend to make the phone ring for a GLP-1 or wellness program, and the caller is ready to start. When it goes to voicemail, that cash-pay patient books the clinic that replied in minutes.
(02)
After-hours and weekend inquiries cool off
Most of these patients reach out on their own time: an evening scroll, a weekend, a tap on your ad at 10pm. If nobody answers or replies for hours, the motivation fades and they go elsewhere.
(03)
‘What does the program run, and am I a candidate?’ stalls the booking
Patients want a sense of price and fit before they commit. When that answer waits on a callback that never comes, the consult drifts. An approved answer or a fast consult with your team is often the whole difference.
(04)
Patients between cycles never hear from you
Weight-loss and wellness programs run in cycles, and many patients mean to continue. But the reminder depends on a busy team sending it, so a patient you already won lapses and restarts somewhere else.
Your Monday starts with Friday's calls.
What that looks like on a normal day — five frames from the clinic front desk, before and after the phone gets help.
Your Monday starts with Friday's calls.
Coffee first. Then the pile.
The nine a.m. pile.
Voicemails to decode. Callbacks to make. And the people who never left a message at all.
Calling back is starting over.
They wanted you on Saturday. By Monday, half of them have already booked somewhere that picked up.
It works the weekend.
Every call answered as it comes in. Questions handled, bookings made, notes kept, while you're off.
Monday opens to a full calendar.
Names, times, and a note for every conversation, already sitting where they belong.
What we build
Done-for-you automation tuned to how your clinic actually runs. It lives on tools you own, so you always have the keys.
AI consult booking line
Answers every call in your clinic’s voice, during the day and after hours. It captures the program interest in plain, non-sensitive terms and books the consult or sends your booking link. Anything clinical goes to your team.
Ad-lead & form follow-up
Form fills, paid-ad leads, and DMs get an instant, human-sounding reply that qualifies the patient and books or routes them, so the traffic you paid for turns into consults instead of a list nobody worked.
Missed-call text-back and booking link
When a call still rings out, the system fires an instant text with your booking link within a minute, so the inquiry that would have gone to voicemail lands a way to book itself instead.
Reactivation & program follow-up
Brings back patients due for their next cycle and runs your promos to the list you already built, all on a cadence you set, so won patients do not quietly lapse.
What you get
If your clinic misses __ consult calls a week, and a new program patient is worth $__ across their program and refills, here’s what’s walking out the door. Run it with your own numbers.
- Consult calls missed per week — example: 9
- Value of a new patient (program + refills) — example: $1,800
- Share of those calls a booked line could have caught — example: half
- Built in accounts you own — no lock-in
- A human approves before anything goes live
What’s included in the build?
- + Velaire Health AI Receptionist
- + AI Speed-to-Lead Responder
- + AI Booking & Reminders
- + Reviews & Reputation Autopilot
The inputs here only frame the math; they aren’t results we’re claiming. Enter the consult calls you actually miss and what a program patient is worth across their program and refills. That’s the number worth running before you decide.
How it runs
Consult call to booked appointment
Starts when inbound consult call rings out, or an after-hours / ad inquiry lands
01/06
Qualify the caller
New or returning patient, and the program they’re calling about
02/06
Capture the interest
Notes the program in plain, non-sensitive terms: consult, refill, restart
03/06
Share approved info only
Answers from the script you approve; no medical or dosing advice, no improvised quotes
04/06
Book or send the link
Offers a consult slot or texts your booking link
05/06
Escalate to staff
Pricing, candidacy, dosing, and clinical questions route to a human
06/06
The outcome
Consult booked or booking link sent, logged in your CRM. No PHI collected
The stack
The build, tuned to
Medical Weight-Loss
Most clinics start with the receptionist. The rest are separate builds, quoted on their own.
The receptionist · priced below
Velaire Health AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and sends the patient your booking link or hands the call to your team.
Separate builds · quoted on their own
AI Speed-to-Lead Responder
Replies to web and ad inquiries in under a minute, qualifies the patient, and books them before they call the practice down the road.
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
Pricing
Setup from $4,000
Most clinic builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.
Growth Leak Audit
See what missed calls and slow follow-up are costing this practice, built from your own numbers.
$0
always freeWhat’s included
- Missed-call leak estimate
- Follow-up gap review
- Personalized report
- No pitch unless the numbers justify it
Velaire Health Plans
The AI receptionist on your line. You hear a test agent on a forwarded number first; it goes live only after QA and your sign-off.
from $599
/mo + one-time setupCare plans
- Recovery $599/mo — after-hours missed-call coverage
- Growth $1,199/mo — 24/7 answering + booking workflow
- Pro $1,999+/mo — multi-location & advanced follow-up
Custom automation
Everything beyond the phones: the website patients book from, the automations between your tools, the marketing OS, and one view of what happened.
Quoted
per buildTypically includes
- Conversion website with AI built in
- Workflow automation between your tools
- Marketing OS & digital marketing
- Ops dashboard & reporting
FAQs
Fair questions
No. It sticks to the booking and scheduling script you approve and routes anything clinical, like candidacy, contraindications, or dosing, to your staff. It does not diagnose, recommend treatment, or stand in for a provider.
It can share the approved ranges or promos you give it, or send your booking link, but it will not improvise a quote. Anything past the approved information goes to your team so a real person sets expectations and books the consult.
Usually within about three business days, aimed at a forwarded number first so you hear real calls turn into bookings before it touches your main line. The builds are HIPAA-aware on BAA-backed vendors, we work No-PHI by default, and the system collects only what it needs to book. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.
No commitment up front. You start with a free Growth Leak Audit on your own numbers. Setup begins around $4,000 and scales with your call volume and the follow-up systems you want running. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reactivation, promos, and reporting are included. It goes live only after QA passes and you approve it.
More verticals
We build the same engine
for other practices
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See where your clinic
is leaking booked revenue
The consult calls you’re missing have a number on them; see it for your clinic before you spend a dollar.