Answer & greet
Picks up in your practice’s voice, no voicemail
For podiatry & foot-care practices
The patient with heel pain they can’t walk off books the practice that gets them in.
Podiatry patients call when their feet hurt enough to act, and they want in soon. We answer every call, book the visit, and handle insurance from a script you approve. Anything clinical goes to your staff.
Where a practice leaks revenue
Book the visit and recall foot-care and diabetic checks, with every call answered through procedures and after hours.
Every practice in this specialty loses the same four ways. None of them is a staffing problem you can hire your way out of, which is why they persist.
(01)
The new-patient call you never hear ring
A first-time caller with foot pain is a patient and often a course of care, your highest-value call. When the desk is assisting in a procedure, it rings out and that patient books the practice that picked up.
(02)
Routine and diabetic foot-care recalls slip
Patients on a regular foot-care or diabetic-check cadence are predictable revenue and real continuity of care, but the recall depends on a busy team sending it. So it slips and the visit goes unbooked.
(03)
‘Do you take my insurance, and is a referral needed?’ stalls the booking
Patients want to know their plan is covered and whether they need a referral before they commit. When that answer waits on a callback that never comes, they move on to a practice that answered.
(04)
Follow-ups and post-procedure checks get missed
Post-procedure rechecks and the next step in a care plan keep patients healing and your schedule full, but only if someone reaches out. Without follow-up, the recheck quietly drops off.
Your voicemail box is a graveyard. Nobody visits.
What that looks like on a normal day — five frames from the practice front desk, before and after the phone gets help.
Your voicemail box is a graveyard. Nobody visits.
A short tour of where good leads go to rest.
The tombstones tell the story.
Here lies the caller who left their number twice. Here lies the one who said 'call me back, it's urgent' four Tuesdays ago.
Nobody's checking the plot.
Voicemail exists so you don't feel bad about missing the call. Checking it is a different, much rarer habit.
Cart Gaze skips the cemetery.
It answers live, every time. No gravestones, because nothing gets buried in the first place.
Every caller gets an actual conversation.
Real answers, real booking, no epitaph required.
What we build
Done-for-you automation tuned to how your practice actually runs. It lives on tools you own, so you always have the keys.
AI front-desk line
Answers every call in your practice’s voice, during procedures and after hours. It qualifies the caller, answers insurance from a script you approve, and books the visit. Clinical questions go to your team.
Foot-care & diabetic recall
Pulls the patients due for a routine foot-care or diabetic check and sends the reminder by text and email on a cadence you set, then books the ones who reply.
Missed-call text-back
When a call still rings out, it fires an instant text with your booking link, so the patient has a way to book without redialing the next practice.
Post-procedure follow-up
Nudges post-procedure rechecks and the next step in the care plan and books them, so patients keep healing and the schedule stays full.
What you get
If your practice misses __ patient calls a week, and a new podiatry patient is worth $__ across a course of care, here’s what’s slipping away. Run it with your own numbers.
- Patient calls missed per week — example: 7
- Value of a new patient (visit + course of care) — example: $800
- Share of those calls a booked line could have caught — example: half
- Built in accounts you own — no lock-in
- A human approves before anything goes live
What’s included in the build?
- + Velaire Health AI Receptionist
- + AI Booking & Reminders
- + Automated Reactivation & Recall
- + Reviews & Reputation Autopilot
These placeholders are here to show the framing, not to claim a result. Drop in the patient calls you really miss and what a podiatry patient is worth across a course of care, and the number is yours. Worth running before you decide.
How it runs
Inbound call to booked visit
Starts when inbound call rings out or hits after-hours / lunch
01/05
Qualify the caller
New or existing patient, reason for the visit, insurance plan
02/05
Answer approved questions only
Insurance and referral basics; no clinical advice
03/05
Check availability
Reads open slots from your scheduler
04/05
Book & confirm
Writes the visit and sends an SMS confirmation
05/05
The outcome
Visit booked and confirmed, logged for your team
The stack
The build, tuned to
Podiatry
Most practices start with the receptionist. The rest are separate builds, quoted on their own.
The receptionist · priced below
Velaire Health AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and sends the patient your booking link or hands the call to your team.
Separate builds · quoted on their own
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
Automated Reactivation & Recall
Brings back patients who are overdue for cleanings, annual exams, and follow-ups with recall campaigns that run on their own.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
Pricing
Setup from $3,000
Most practice builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.
Growth Leak Audit
See what missed calls and slow follow-up are costing this practice, built from your own numbers.
$0
always freeWhat’s included
- Missed-call leak estimate
- Follow-up gap review
- Personalized report
- No pitch unless the numbers justify it
Velaire Health Plans
The AI receptionist on your line. You hear a test agent on a forwarded number first; it goes live only after QA and your sign-off.
from $599
/mo + one-time setupCare plans
- Recovery $599/mo — after-hours missed-call coverage
- Growth $1,199/mo — 24/7 answering + booking workflow
- Pro $1,999+/mo — multi-location & advanced follow-up
Custom automation
Everything beyond the phones: the website patients book from, the automations between your tools, the marketing OS, and one view of what happened.
Quoted
per buildTypically includes
- Conversion website with AI built in
- Workflow automation between your tools
- Marketing OS & digital marketing
- Ops dashboard & reporting
FAQs
Fair questions
No. It handles scheduling and insurance from a script you approve, and routes anything clinical, like symptoms, wound care, or diabetic concerns, to your staff. It does not diagnose or triage beyond the rules you set.
Yes. It pulls the patients due on the cadence you set and books them, while clinical questions go to your team so a person handles the care.
The builds are HIPAA-aware and run on BAA-backed vendors, and we default to a minimal data footprint, collecting only what’s needed to book or route a caller. We’re happy to walk your office through exactly what data is touched before you commit. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.
There’s no commitment up front. You begin with a free Growth Leak Audit on your own numbers, then a test agent on a forwarded number within about three business days, before it ever reaches your main line. Setup starts around $3,000 and scales with your call volume and integrations. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once recall, follow-up, and reporting are included. It goes live only after QA passes and you approve it.
More verticals
We build the same engine
for other practices
Free · no commitment · personal reply in ~2 days
See where your practice
is leaking booked revenue
Put a dollar figure on the patient calls your practice is missing, before you ever spend one.