For medical & cosmetic dermatology practices
The patient calling about a changing mole, or a Botox touch-up, books the practice that picks up.
Dermatology runs two phone lines at once: worried medical patients and ready-to-book cosmetic clients, and both roll to voicemail when your front desk is rooming a patient or handling a biopsy. We put a HIPAA-aware system on your line that answers every call, books the visit or the cosmetic consult from a script you approve, and routes anything clinical, a spreading rash, a suspicious lesion, a medication question, straight to your staff. No diagnosis, no triage beyond your rules, minimal data by default.
- Answers medical and cosmetic calls, after hours included
- Books visits and cosmetic consults into your scheduler
- HIPAA-aware builds on BAA-backed vendors
- Clinical questions route to your staff
Where it leaks
The gaps that quietly cost you bookings.
The new-patient call you never hear ring
A first-time caller, a worrying mole, a rash that will not quit, a cosmetic consult, is your highest-value call and the easiest to lose. When the desk is rooming a patient or processing a biopsy, it rings out, and a patient worth a full course of care, or a recurring cosmetic client, books the practice down the road.
Cosmetic inquiries cool fast
Botox, laser, and filler clients shop on impulse and book whoever answers first. An after-hours inquiry or an ad lead that waits hours for a callback is a consult that quietly goes to the practice that replied in minutes.
'Is this medical or cosmetic, and is it covered?' stalls the booking
Derm callers want to know whether a visit is medical or cosmetic and whether their plan covers it before they commit. When that answer waits on a callback that never comes, the appointment drifts to someone who picked up.
Skin checks and follow-ups that never get sent
Annual skin checks, post-procedure follow-ups, and patients overdue for a recheck are booked revenue sitting in your system. But the reminders depend on a busy team remembering to send them, so they slip.
What we build
Your growth system, built to fit.
Done-for-you automation tuned to how your practice actually runs. It lives on tools you own, so you always have the keys.
HIPAA-aware AI front-desk line
Answers every call in your practice's voice, medical and cosmetic, after hours and at lunch. It qualifies the caller, answers approved questions like insurance and visit type, and books or routes the request. Anything clinical goes to your team.
- missed calls
- front desk
Missed-call text-back
When a call still rings out, it fires an instant text with your booking link, so the inquiry that would have gone to voicemail lands a way to book itself instead.
- missed-call text-back
- follow-up
Cosmetic consult and ad-lead follow-up
Form fills, paid-ad leads, and DMs get an instant, human-sounding reply that qualifies the client and books or routes the consult, so the traffic you paid for turns into booked chairs.
- lead follow-up
- cosmetic
Skin-check recall and post-procedure follow-up
Pulls the patients due for an annual skin check or a post-procedure recheck and sends the reminder by text and email on a cadence you set, then books the ones who reply.
- recall
- reminders
Insurance and visit-type intake
Answers 'do you take my plan' and 'is this medical or cosmetic' from your approved script, captures the basics, and books the right visit or consult.
- insurance
- intake
How it runs
One automation, wired into your tools.
We build the automation flow and connect it to the phone, CRM, calendar, and email you already use. Every message it sends is yours to approve, and the whole system lives in your accounts. If we part ways, you keep it.
The diagram is a schematic of the workflow we build for you. It is drawn for your business, not a stock template or a screenshot of someone else’s system.
Inbound call rings out, or an after-hours / ad inquiry lands
Trigger
Answer & greet
Picks up in your practice's voice, no voicemail
Qualify the caller
New or existing patient, medical or cosmetic, and what they need
Answer approved questions only
Insurance, visit type, hours; no diagnosis, no clinical or medication advice
Book or route
Books the visit, offers a cosmetic consult slot, or sends your booking link
Hand off clinical items
A lesion, a rash, a medication question, anything clinical goes to your staff
Visit or consult booked or routed, logged with a minimal data footprint. No clinical advice given
Run your own numbers
If your practice misses __ patient calls a week, and a new dermatology patient is worth $__ across medical visits and cosmetic work, here's what's slipping away. Run it with your own numbers.
Patient calls missed per week
example: 9
Value of a new patient (medical + cosmetic over time)
example: $900
Share of those calls a booked line could have caught
example: half
These are illustrative placeholders to show the framing, not results we're claiming. Your real miss rate and patient value are yours to plug in. That's the number worth running before you decide.
The build, tuned to Dermatology.
Most practices start with these. Each piece runs on tools you own, and the free audit says which to do first.
ClinicFront AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and books the patient or hands the call to your team.
Speed-to-Lead Responder
Replies to web and ad inquiries in under a minute, qualifies the patient, and books them before they call the practice down the road.
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
What it costs
Priced against what you’re losing, scoped by your audit.
Recovery
$599/mo
after-hours missed-call coverage
Growth
$1,199/mo
24/7 answering + booking workflow
Pro
$1,999+/mo
multi-location & advanced follow-up
one-time setup from $3,500 · test agent in ~3 business days
- Built in accounts you own — no lock-in
- A human approves before anything goes live
- Monthly care, monitoring, and a real-numbers report
- No-PHI by default; BAA-backed when needed
FAQ
Fair questions.
Does it diagnose skin conditions or give medical advice?
No. It handles scheduling, insurance, and visit type from a script you approve, and routes anything clinical, like a lesion, a rash, or a medication question, to your staff. It does not diagnose, advise, or triage beyond the rules you set.
Can it handle both medical and cosmetic calls?
Yes. It tells a medical visit from a cosmetic one, books the right appointment or routes a cosmetic consult, and can share the approved cosmetic pricing or promos you give it. It will not improvise a quote; anything past the approved info goes to your team.
How do you handle patient privacy?
These are HIPAA-aware builds on BAA-backed vendors, and we work with a minimal data footprint by default, collecting only what the system needs to book or route. We're glad to walk your office through exactly what data is touched and where it lives before you commit. HIPAA-aware means built on BAA-backed vendors; it is not a substitute for your own compliance review.
What does it cost, and how fast can we test it?
No commitment up front. You start with a free Growth Leak Audit on your own numbers, then hear a test agent on a forwarded number within about three business days, before it ever touches your main line. Setup starts around $3,500 and scales with your call volume and integrations. ClinicFront care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reminders, recall, and reporting are included. It goes live only after QA passes and you approve it.
More verticals
We build the same engine for other practices.
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See where your practice is leaking booked revenue.
See exactly which patient calls your practice is missing, and what they're worth, before you spend a dollar.