- Loads fast on a phone, which is where most patients arrive
- Booking path in reach from every page
- ADA and WCAG work, because practice sites get sued over it
- Forms that collect a name and a reason, never a symptom
- You own the repository and the hosting account
Services
Everything your front office needs, automated.
Start with the AI receptionist and grow into the rest: booking and reminders, patient messaging, reactivation and reviews, workflow automation, dashboards, and a site built to convert. Each piece runs on tools you own, and one audit tells you where to start.
Flagship · start here
Velaire Health AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and sends the patient your booking link or hands the call to your team.
See how the receptionist works~3 days
to a test agent
$3K–$5K
one-time setup
from $599
month to month
Phones & front desk
Catch every call and fill every open slot.
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
Automated No-Show Rescue & Waitlist
When a patient cancels, the open slot is offered to your waitlist automatically, so the chair does not sit empty for the rest of the day.
Patient messaging
Answer patients everywhere, in seconds.
AI Web & SMS Chat Assistant
A chat agent on your site and over text that answers the routine questions, hours, insurance, directions, then books the patient or hands off to a person.
AI Speed-to-Lead Responder
Replies to web and ad inquiries in under a minute, qualifies the patient, and books them before they call the practice down the road.
Automated Digital Intake & Forms
Pre-visit forms, e-sign, and insurance capture that flow into your system, so the front desk types less and the visit starts on time.
Growth & reputation
Fill the schedule and protect your name.
Automated Reactivation & Recall
Brings back patients who are overdue for cleanings, annual exams, and follow-ups with recall campaigns that run on their own.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
Automated Referral & Follow-up
Logs every inbound referral and runs the provider and patient follow-up, so none of them slip through the cracks.
Back office & infrastructure
Run the practice on rails.
Workflow Automation
Connects your calendar, CRM, EHR, email, and spreadsheets so the data moves itself instead of waiting on someone to copy and paste it.
Automated Ops Dashboard & Reporting
Calls, bookings, no-shows, and revenue in one private view, with the weekly report built for you so you can see what the front office caught.
Conversion Website with AI built in
A fast, modern clinic site with booking and chat baked in, built to turn visitors into booked patients instead of just looking the part.
Also available on request
Deeper integrations we scope per practice, under a BAA.
- Automated Eligibility & Billing — Automated insurance-eligibility checks and patient balance reminders. Available on request, with a BAA and deeper integration into your billing system.
Services
End to end,
scoped to your practice
scoped to your practice
The receptionist is where most practices start, and it is the one thing here with a price on it. Everything else is built to the practice, so it is quoted after a scoping call.
Practice website design and development
A site built to turn a visitor into a booked appointment, on the stack we run ourselves.
Custom
quoted after a scoping callLocal SEO and Google Business Profile
The map pack decides more first appointments than the website does. This is the work that moves it.
Custom
quoted after a scoping call- Profile claimed, categories and services set properly
- Review velocity kept steady rather than spiky
- Citations cleaned up so the name and address agree everywhere
- A page per location for practices with more than one
- Monthly report of calls and direction requests, not vanity ranks
Content and SEO engine
The same publishing machine that runs this site, pointed at your practice instead of ours.
Custom
quoted after a scoping call- Topics scouted against what people actually search for
- Drafted with images and internal links already in place
- Every post held for a human to approve before it publishes
- Written for patients, not for a keyword density score
- Over a hundred posts on cartgaze.com run on this exact pipeline
Paid patient acquisition
Google and Meta, on the procedures where the math works and the platforms allow the ad.
Custom
quoted after a scoping call, plus your ad spend- Scoped to treatments with a margin worth advertising
- Health is a restricted category on both networks, and we plan around that
- Landing pages and call tracking built as part of the campaign
- Cost per booked patient, reported monthly
- Ad spend is yours and stays in your account
Custom software development
When nothing off the shelf fits, we build it: portals, internal tools, the integration nobody sells.
Custom
quoted after a scoping call- Next.js, Payload, Supabase, n8n, Retell and Twilio
- Built in your accounts, so you keep it if we part ways
- Security review before anything touches patient data
- Shipped in slices you can use while the rest is still being built
EHR and practice-management integration
Connecting the phone, the site and the automations to the system your practice already runs on.
Scoped
per systemScoped work. We will tell you on the call what is already built and what is not.
- athenahealth integration work is under way; Dentrix and AestheticRecord are planned
- Read first, write only once you have signed off on it
- A signed BAA before anything reaches real patient data
- Where an API does not exist, we say so instead of pretending
Prior authorization automation
The intake, the paperwork and the chasing, automated as far as each payer actually permits.
Scoped
per practiceScoped work. We will tell you on the call what is already built and what is not.
- Request assembled from what your system already holds
- Submitted through the payer's own channel where one exists
- Status chased on a schedule instead of by whoever remembers
- Every step logged, so a denial has a trail behind it
Revenue and underpayment review
Checking whether commercial plans are paying what your contract says they agreed to pay.
Scoped
engagement by engagementScoped work. We will tell you on the call what is already built and what is not.
- Contracted rate against what was actually remitted
- Patterns across a payer, not one claim at a time
- Findings you can take to the payer yourself
- A capability we can put to work, not a product on sale yet
HIPAA-ready infrastructure
The plumbing under everything else: which vendors, which agreements, and who can see what.
Included
in every build; available on its own as a review- Vendors chosen on whether a BAA is actually available
- Each practice's data isolated from every other practice's
- Consent and opt-out enforced by the database, not by app code
- Audit logging on every path that touches patient information
Velaire Health, the AI receptionist, is the priced product: its plans, the CRM the follow-up runs through and the other agents are on the pricing page. Agency work and the product are two different agreements, and we quote them that way.
How engagements work
From free audit
to month-to-month care
to month-to-month care
Free Growth Leak Audit
You run your own numbers and see what after-hours and missed calls are costing you. No pitch unless the number is worth it.
01/04
Test agent in ~3 business days
Once you approve the script and call flow, your test agent is usually ready within about three business days. You hear it answer on a forwarded number while your main line stays untouched.
02/04
Go live after QA
It goes live on your main line only once QA passes and you sign off. Setup is a one-time $3K–$5K by vertical, then month-to-month care from $599/mo.
03/04
Month-to-month care
After launch we keep tuning the script, watching the numbers, and adjusting the flow. Care plans run from $599/mo, and you can change or stop any month.
04/04
Privacy-safe by default
The boundaries we build in
before the first call
Free · no commitment · personal reply in ~2 days
See where your front desk
is losing booked work
Tell us about your practice and where to send your free Growth Leak Audit. It’s a quick read on the calls you’re missing and the first fix worth making, with a 30-day plan.