For med spas, aesthetics & laser clinics
The caller asking about Botox, filler, or a laser package books the clinic that answers first.
Aesthetic clients shop on impulse and book fast. They call between meetings, after a late-night scroll, or straight off an ad, and when your front desk is in a treatment room the call rings out and the consult goes to the med spa that picked up. We put a system on your line that answers every consult call, captures what they want in plain language, and books the appointment or sends the booking link. Pricing and clinical questions still go to your team, nights and weekends included.
- Answers consult calls during treatments and after hours
- Books straight into your existing scheduler
- No-PHI by default, approved scripts only
- Routes pricing and clinical questions to your team
Where it leaks
The gaps that quietly cost you bookings.
The consult call you never knew you missed
A first-time caller asking about Botox or a laser package is your highest-intent call of the day, and the easiest one to lose. When the front desk is in a room or running a treatment, the phone rings out, and a client worth a full treatment plan books the med spa down the road. No voicemail, no callback, no trace.
After-hours and ad inquiries go cold
Most aesthetic clients reach out on their own time: a lunch break, an evening scroll, a tap on your Instagram ad at 10pm. If nobody answers or replies for hours, the interest cools and they book somewhere that got back to them in minutes.
'Am I a candidate, and what does it run?' stalls the booking
Before they commit, callers want a sense of price and whether they're a fit. When that question waits on a callback that never comes, the booking drifts. Getting them an approved answer or a fast consult with your team is often the whole difference between a booked chair and an empty one.
Past clients who'd happily rebook never hear from you
Botox and filler run on a cycle, and most clients mean to come back. But the reminder depends on a busy team remembering to send it, so it slips, and a client you already won re-books at whoever ran the next promo in their feed.
What we build
Your growth system, built to fit.
Done-for-you automation tuned to how your med spa actually runs. It lives on tools you own, so you always have the keys.
AI consult booking line
Answers every call in your clinic's voice, during treatments, at lunch, after hours. It tells a new client from a returning one, captures the treatment interest in plain, non-sensitive terms, and books the consult or sends your booking link. It works from a script you approve and hands anything clinical to your team.
- missed calls
- consult booking
Missed-call text-back and booking link
When a call still rings out, the system fires an instant text with your booking link within a minute, so the inquiry that would have gone to voicemail (and then to a competitor) lands a way to book itself instead.
- missed-call text-back
- booking link
Ad and website inquiry follow-up
Form fills, paid-ad leads, and DMs get an instant, human-sounding reply that qualifies the client and books or routes them, so the traffic you paid for turns into consults instead of a list of inquiries nobody worked.
- lead follow-up
- ads + DMs
Reactivation, reviews, and promo follow-up
Brings back clients who are due for their next Botox or filler cycle, asks happy clients for a review while the result is fresh, and runs your seasonal promos to the list you already built, all on a cadence you set.
- reactivation
- reviews
How it runs
One automation, wired into your tools.
We build the automation flow and connect it to the phone, CRM, calendar, and email you already use. Every message it sends is yours to approve, and the whole system lives in your accounts. If we part ways, you keep it.
The diagram is a schematic of the workflow we build for you. It is drawn for your business, not a stock template or a screenshot of someone else’s system.
Inbound consult call rings out, or an after-hours / ad inquiry lands
Trigger
Answer & greet
Picks up in your clinic's voice, no voicemail
Qualify the caller
New or returning client, and what they're calling about
Capture the interest
Notes the treatment in plain, non-sensitive terms: consult, follow-up, package
Share approved info only
Answers from the script you approve; no medical advice, no improvised quotes
Book or send the link
Offers a consult slot or texts your booking link
Escalate to staff
Pricing, candidacy, and clinical questions route to a human
Consult booked or booking link sent, logged in your CRM. No PHI collected
Run your own numbers
If your clinic misses __ consult calls a week, and a new aesthetic client is worth $__ across their first treatment and the rebookings that follow, here's what's walking out the door. Do the math with your own numbers.
Consult calls missed per week
example: 8
Value of a new client (first visit + repeat cycle)
example: $1,500
Share of those calls a booked line could have caught
example: half
These are illustrative placeholders to show the framing, not results we're claiming. Your real miss rate and client value are yours to plug in. That's the number worth running before you decide.
What it costs
Priced against what you’re losing, scoped by your audit.
Recovery
$499/mo
after-hours missed-call coverage
Growth
$899/mo
24/7 answering + booking workflow
Pro
$1,499+/mo
multi-location & advanced follow-up
one-time setup from $3,500 · test agent in ~3 business days
- Built in accounts you own — no lock-in
- A human approves before anything goes live
- Monthly care, monitoring, and a real-numbers report
- No-PHI by default; BAA-backed when needed
FAQ
Fair questions.
Will it give treatment or medical advice?
No. It sticks to the booking and scheduling script you approve and routes anything clinical, like candidacy, contraindications, or what a treatment involves, to your staff. It does not diagnose, recommend treatments, or stand in for a provider.
Can it handle pricing questions?
It can share the approved ranges or promos you give it, or send your booking link, but it will not improvise a quote. Anything past the approved information goes to your team so a real person sets expectations and books the consult.
How fast can we test it?
Usually within about three business days after you approve the script and call flow. We point it at a forwarded number first, so you can hear real calls turn into booking requests before it ever touches your main line.
What does it cost, and how do you handle client privacy?
No commitment up front. You start with a free Growth Leak Audit on your own numbers, then hear a test agent on a forwarded number within about three business days. Setup starts around $3,500 and scales with your call volume and the booking and follow-up systems you want. ClinicFront care plans run $499/mo for after-hours recovery, $899/mo for full answering and booking, and $1,499+/mo once reactivation, reviews, and reporting are included. These are HIPAA-aware builds on BAA-backed vendors, we work No-PHI by default, and the system collects only what it needs to book. It goes live only after QA passes and you approve it.
More verticals
We build the same engine for other trades.
Free · no commitment · audit in ~2 days
See where your med spa is leaking booked revenue.
See exactly which consult calls your clinic is missing, and what they're worth, before you spend a dollar.