For med spas, aesthetics & laser clinics

The caller asking about Botox, filler, or a laser package books the clinic that answers first.

Turn consult calls into booked appointments and follow up with inquiries and past clients, nights and weekends included.

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What it is

An answered line, in your med spa’s voice

Aesthetic clients book fast and call the moment they are ready. We answer every consult call, capture what they want, and send your booking link. Pricing and clinical questions still go to your team.

Where it leaks

Every med spa in this specialty loses the same four ways

None of them is a staffing problem you can hire your way out of, which is why they persist.

The consult call you never knew you missedA first-time caller asking about Botox is the highest-intent call you get. The desk is in a treatment room, it rings out, and they book down the road.

After-hours and ad inquiries go coldAesthetic clients reach out on their own time, usually evenings. Nobody replies until morning, and by then they have booked somewhere that answered.

‘Am I a candidate, and what does it run?’ stalls the bookingCallers want a rough price and to know they are a fit. They wait on a callback that never comes, and drift.

Past clients who’d happily rebook never hear from youBotox and filler run on a cycle, and most clients mean to return. The reminder depends on someone remembering, so it slips.

See what yours is costingFree, on your own numbers, in about two minutes.

A normal day

Two calls. One of you.

**The second caller won't wait.**They hear ringing, count to six, and try the next place on the list. You never find out they called.

**Your busiest hour turns people away.**The same rush that fills your calendar is the one sending callers somewhere quieter.

**It answers every call at once.**Two callers or ten, each one gets a warm hello and a real answer. The line is never busy.

**Both callers book.**Neither waited on hold, and neither had to try again later. Two conversations, two spots on the calendar.

What we build

Tuned to how your med spa actually runs

It lives on tools you own, so you always have the keys. The receptionist is priced below; the rest are separate builds, quoted on their own.

AI consult booking line

Answers every call in your clinic’s voice, during treatments and after hours.

Captures the treatment interest in plain terms
Sends your booking link on the call
Clinical questions go to your team

missed callsconsult booking

Missed-call text-back and booking link

When a call still rings out, an instant text goes back with your booking link.

Fires within a minute of the missed call
The caller books from the link instead of redialing
Leaves a record instead of a voicemail

missed-call text-backbooking link

Ad and website inquiry follow-up

Form fills, paid-ad leads and DMs get a reply while the interest is still warm.

Qualifies before your team spends time on it
Sends the link, or routes the question
Paid traffic turns into consults

lead follow-upads + DMs

Reactivation, reviews, and promo follow-up

Works the client list you already built, on a cadence you set.

Brings back clients due for their next cycle
Asks for a review while the result is fresh
Runs your seasonal promos to past clients

reactivationreviews

How it runs

Consult call to booked appointment

Starts when inbound consult call rings out, or an after-hours / ad inquiry lands.

Consult request captured, booking link sent, logged in your CRM. No PHI collected.

Book a call

Answer & greetPicks up in your clinic’s voice, no voicemail

Qualify the callerNew or returning client, and what they’re calling about

Capture the interestNotes the treatment in plain, non-sensitive terms: consult, follow-up, package

Share approved info onlyAnswers from the script you approve; no medical advice, no improvised quotes

Book or send the linkOffers a consult slot or texts your booking link

Escalate to staffPricing, candidacy, and clinical questions route to a human

What it costs

Care plans, and a setup quoted once

Most med spa builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.

Recovery

$599/mo

after-hours missed-call coverage

After-hours AI receptionist
Booking-link routing on the call
Monthly recovered-call report

Where most practices start

Growth

$1,199/mo

24/7 answering + booking workflow

Everything in Recovery
Daytime overflow, not just after hours
Priority QA on the call script

Pro

$1,999+/mo

multi-location & advanced follow-up

Everything in Growth
Full inbound coverage
Custom integrations
White-glove onboarding

Setup from $4,000, one time, scoped after the audit. Everything beyond the phones is a separate build, quoted on its own.

Get your free audit

FAQs

Fair questions

Will it give treatment or medical advice?

No. It sticks to the booking and scheduling script you approve and routes anything clinical, like candidacy, contraindications, or what a treatment involves, to your staff. It does not diagnose, recommend treatments, or stand in for a provider.

Can it handle pricing questions?

It can share the approved ranges or promos you give it, or send your booking link, but it will not improvise a quote. Anything past the approved information goes to your team so a real person sets expectations and books the consult.

How fast can we test it?

Usually within about three business days after you approve the script and call flow. We point it at a forwarded number first, so you can hear real calls turn into booking requests before it ever touches your main line.

What does it cost, and how do you handle client privacy?

No commitment up front. You start with a free Growth Leak Audit on your own numbers, then hear a test agent on a forwarded number within about three business days. Setup begins around $4,000 and scales with your call volume and the booking and follow-up systems you want. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reactivation, reviews, and reporting are included. The builds are HIPAA-aware on BAA-backed vendors, we work No-PHI by default, and the system takes only what it needs to book. It goes live only after QA passes and you approve it. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.

More verticals

Dental Practices Orthodontic Practices Dermatology Veterinary Chiropractic Physical Therapy All industries

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See where your med spa is leaking booked revenue

Find out which consult calls your med spa is missing, and what each is worth, before you spend a dollar.

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