Answer & greet
Picks up in your practice’s voice, no voicemail
For plastic & cosmetic surgery practices
The patient who researched a procedure for months finally calls, and books the practice that answers.
When a patient finally calls about a five-figure procedure, your front desk may be in a consult. We answer every call, capture the procedure interest, and book the consultation. Pricing questions route to your team.
Where a practice leaks revenue
Turn every consult call into a booked consultation, and follow up with inquiries and past patients, after hours included.
Every practice in this specialty loses the same four ways. None of them is a staffing problem you can hire your way out of, which is why they persist.
(01)
The five-figure consult you never knew you missed
A patient who researched a procedure for months and finally called is your highest-value call. When the desk is in a consult it rings out, and a major procedure books the practice down the road.
(02)
After-hours and ad inquiries go cold
Cosmetic patients reach out on their own time: an evening, a weekend, a tap on your Instagram ad at 10pm. If nobody replies for hours, the interest cools and they book a practice that got back to them fast.
(03)
‘What does it cost, and am I a candidate?’ stalls the consult
Before they book, patients want a sense of price and fit. When that question waits on a callback that never comes, the consult drifts. An approved answer or a fast consult with your team is often the whole difference.
(04)
Past patients who’d return for more never hear from you
Many cosmetic patients come back for a second procedure or a touch-up, but only if asked. Without follow-up, a patient you already won books their next procedure with whoever marketed to them.
Press 1 for the old days. This isn't that.
What that looks like on a normal day — five frames from the practice front desk, before and after the phone gets help.
Press 1 for the old days. This isn't that.
The question every owner asks. Fair. Here's the honest answer.
The phone tree earned the fear.
Menus, holds, robotic beeps. Callers learned to mash zero and pray. That reputation was deserved.
What modern sounds like.
A natural voice that answers in your words. Callers can interrupt, change their mind, ask twice. It keeps up.
It knows its limits.
A strange question doesn't get a strange answer. It gets a warm handoff to your team, with notes.
Don't take our word for it.
Call the demo line and try to trip it up. The pitch is the product.
What we build
Done-for-you automation tuned to how your practice actually runs. It lives on tools you own, so you always have the keys.
AI consult booking line
Answers every call in your practice’s voice, during procedures and after hours. It captures the procedure interest in plain, non-sensitive terms and books the consultation. Pricing and clinical questions go to your team.
Missed-call text-back and booking link
When a call still rings out, the system fires an instant text with your booking link within a minute, so the inquiry that would have gone to voicemail lands a way to book itself instead.
Ad and website inquiry follow-up
Form fills, paid-ad leads, and DMs get an instant, human-sounding reply that qualifies the patient and books or routes the consult, so the traffic you paid for turns into consultations.
Reactivation and review follow-up
Brings back past patients for the next procedure or a touch-up and asks happy patients for a review while the result is fresh, on a cadence you set.
What you get
If your practice misses __ consult calls a week, and a new cosmetic surgery patient is worth $__ across their procedure, here’s what’s walking out the door. Run it with your own numbers.
- Consult calls missed per week — example: 6
- Value of a new patient (procedure + follow-on) — example: $6,000
- Share of those calls a booked line could have caught — example: half
- Built in accounts you own — no lock-in
- A human approves before anything goes live
What’s included in the build?
- + Velaire Health AI Receptionist
- + AI Speed-to-Lead Responder
- + AI Booking & Reminders
- + Reviews & Reputation Autopilot
These aren’t outcomes we’re claiming; they’re here to show the framing. Put in the consult calls you actually miss and what a cosmetic surgery patient is worth across their procedure, and the figure is yours. Run it before you decide.
How it runs
Consult call to booked consultation
Starts when inbound consult call rings out, or an after-hours / ad inquiry lands
01/06
Qualify the caller
New or returning patient, and the procedure they’re calling about
02/06
Capture the interest
Notes the procedure in plain, non-sensitive terms: consult, follow-up, revision
03/06
Share approved info only
Answers from the script you approve; no medical advice, no improvised quotes
04/06
Book or send the link
Offers a consultation slot or texts your booking link
05/06
Escalate to staff
Pricing, candidacy, and clinical questions route to a human
06/06
The outcome
Consultation booked or booking link sent, logged in your CRM. No PHI collected
The stack
The build, tuned to
Plastic Surgery
Most practices start with the receptionist. The rest are separate builds, quoted on their own.
The receptionist · priced below
Velaire Health AI Receptionist
An AI receptionist on your number that answers after-hours and overflow calls, handles the routine questions from a script you approve, and sends the patient your booking link or hands the call to your team.
Separate builds · quoted on their own
AI Speed-to-Lead Responder
Replies to web and ad inquiries in under a minute, qualifies the patient, and books them before they call the practice down the road.
AI Booking & Reminders
Two-way text and voice scheduling that books from your live calendar, then sends the reminders that keep patients from forgetting the visit.
Reviews & Reputation Autopilot
Asks happy patients for a Google review at the right moment, watches for new ones, and drafts the replies, so your local ranking keeps climbing.
Pricing
Setup from $4,500
Most practice builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.
Growth Leak Audit
See what missed calls and slow follow-up are costing this practice, built from your own numbers.
$0
always freeWhat’s included
- Missed-call leak estimate
- Follow-up gap review
- Personalized report
- No pitch unless the numbers justify it
Velaire Health Plans
The AI receptionist on your line. You hear a test agent on a forwarded number first; it goes live only after QA and your sign-off.
from $599
/mo + one-time setupCare plans
- Recovery $599/mo — after-hours missed-call coverage
- Growth $1,199/mo — 24/7 answering + booking workflow
- Pro $1,999+/mo — multi-location & advanced follow-up
Custom automation
Everything beyond the phones: the website patients book from, the automations between your tools, the marketing OS, and one view of what happened.
Quoted
per buildTypically includes
- Conversion website with AI built in
- Workflow automation between your tools
- Marketing OS & digital marketing
- Ops dashboard & reporting
FAQs
Fair questions
No. It sticks to the booking and scheduling script you approve and routes anything clinical, like candidacy, contraindications, or what a procedure involves, to your staff. It does not diagnose, recommend procedures, or stand in for a provider.
It can share the approved ranges or starting prices you give it, or send your booking link, but it will not improvise a quote. Anything past the approved information goes to your team so a real person sets expectations and books the consultation.
Usually within about three business days, pointed at a forwarded number first so you hear real calls become consults before it reaches your main line. The builds are HIPAA-aware on BAA-backed vendors, we work No-PHI by default, and the system keeps only what it needs to book. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.
No commitment up front. You start with a free Growth Leak Audit on your own numbers. Setup begins around $4,500 and scales with your call volume and the follow-up systems you want running. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reactivation, reviews, and reporting are included. It goes live only after QA passes and you approve it.
More verticals
We build the same engine
for other practices
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See where your practice
is leaking booked revenue
See the consult calls your practice is missing, and the revenue riding on them, before you spend a dollar.