For plastic & cosmetic surgery practices

The patient who researched a procedure for months finally calls, and books the practice that answers.

Turn every consult call into a booked consultation, and follow up with inquiries and past patients, after hours included.

Get your free audit Book a call

What it is

An answered line, in your practice’s voice

When a patient finally calls about a five-figure procedure, your front desk may be in a consult. We answer every call, capture the procedure interest, and send your booking link. Pricing questions route to your team.

Where it leaks

Every practice in this specialty loses the same four ways

None of them is a staffing problem you can hire your way out of, which is why they persist.

The five-figure consult you never knew you missedA patient who researched a procedure for months and finally called is your highest-value call. The desk is in a consult, and it rings out.

After-hours and ad inquiries go coldCosmetic patients reach out on their own time, usually evenings. Nobody replies for hours, the interest cools, and they book elsewhere.

‘What does it cost, and am I a candidate?’ stalls the consultBefore they book, patients want a sense of price and fit. That question waits on a callback that never comes, and the consult drifts.

Past patients who’d return for more never hear from youMany cosmetic patients come back for a second procedure, but only if asked. Without follow-up they book it with whoever marketed to them.

See what yours is costingFree, on your own numbers, in about two minutes.

A normal day

Press 1 for the old days. This isn't that.

**The phone tree earned the fear.**Menus, holds, robotic beeps. Callers learned to mash zero and pray. That reputation was deserved.

**What modern sounds like.**A natural voice that answers in your words. Callers can interrupt, change their mind, ask twice. It keeps up.

**It knows its limits.**A strange question doesn't get a strange answer. It gets a warm handoff to your team, with notes.

**Don't take our word for it.**Call the demo line and try to trip it up. The pitch is the product.

What we build

Tuned to how your practice actually runs

It lives on tools you own, so you always have the keys. The receptionist is priced below; the rest are separate builds, quoted on their own.

AI consult booking line

Answers every call in your practice’s voice, during procedures and after hours.

Captures the procedure interest in plain terms
Sends your booking link on the call
Pricing and clinical questions go to your team

missed callsconsult booking

Missed-call text-back and booking link

When a call still rings out, an instant text goes back with your booking link.

Fires within a minute of the missed call
The caller books from the link instead of redialing
A record instead of a voicemail

missed-call text-backbooking link

Ad and website inquiry follow-up

Form fills, paid-ad leads and DMs get a reply while the interest is warm.

Qualifies before your team spends time on it
Sends the booking link, or routes the consult
Paid traffic turns into consultations

lead follow-upads + DMs

Reactivation and review follow-up

Brings back past patients for the next procedure or a touch-up.

Asks for a review while the result is fresh
Runs on a cadence you set

reactivationreviews

The front desk mid-morning in a practice

How it runs

Consult call to booked consultation

Starts when inbound consult call rings out, or an after-hours / ad inquiry lands.

Consultation request captured, booking link sent, logged in your CRM. No PHI collected.

Book a call

Answer & greetPicks up in your practice’s voice, no voicemail

Qualify the callerNew or returning patient, and the procedure they’re calling about

Capture the interestNotes the procedure in plain, non-sensitive terms: consult, follow-up, revision

Share approved info onlyAnswers from the script you approve; no medical advice, no improvised quotes

Book or send the linkOffers a consultation slot or texts your booking link

Escalate to staffPricing, candidacy, and clinical questions route to a human

What it costs

Care plans, and a setup quoted once

Most practice builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.

Recovery

$599/mo

after-hours missed-call coverage

After-hours AI receptionist
Booking-link routing on the call
Monthly recovered-call report

Where most practices start

Growth

$1,199/mo

24/7 answering + booking workflow

Everything in Recovery
Daytime overflow, not just after hours
Priority QA on the call script

Pro

$1,999+/mo

multi-location & advanced follow-up

Everything in Growth
Full inbound coverage
Custom integrations
White-glove onboarding

Setup from $4,500, one time, scoped after the audit. Everything beyond the phones is a separate build, quoted on its own.

Get your free audit

FAQs

Fair questions

Will it give medical or surgical advice?

No. It sticks to the booking and scheduling script you approve and routes anything clinical, like candidacy, contraindications, or what a procedure involves, to your staff. It does not diagnose, recommend procedures, or stand in for a provider.

Can it handle pricing questions?

It can share the approved ranges or starting prices you give it, or send your booking link, but it will not improvise a quote. Anything past the approved information goes to your team so a real person sets expectations and books the consultation.

How fast can we test it, and how do you handle privacy?

Usually within about three business days, pointed at a forwarded number first so you hear real calls become consults before it reaches your main line. The builds are HIPAA-aware on BAA-backed vendors, we work No-PHI by default, and the system keeps only what it needs to book. HIPAA-aware means built on BAA-backed vendors; it isn’t a substitute for your own compliance review.

What does it cost?

No commitment up front. You start with a free Growth Leak Audit on your own numbers. Setup begins around $4,500 and scales with your call volume and the follow-up systems you want running. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reactivation, reviews, and reporting are included. It goes live only after QA passes and you approve it.

More verticals

OB-GYN & Women’s Health Audiology Radiology & Imaging Centers Behavioral Health Medical Clinics Aesthetics & Med Spas All industries

Free · no commitment · personal reply in ~2 days

See where your practice is leaking booked revenue

See the consult calls your practice is missing, and the revenue riding on them, before you spend a dollar.

Book a 15-minute callPrefer to talk it through? No pitch, no commitment.