For OB-GYN & women’s health practices

The new patient scheduling her first visit, or calling with a concern, books the practice that answers.

Cover every call, send your booking link or route the request, and keep clinical questions with your staff, through lunch and after hours.

Get your free audit Book a call

What it is

An answered line, in your practice’s voice

An OB-GYN front desk is busy by definition, and new-patient calls roll to voicemail. We answer every call from a script you approve and send your booking link, while anything clinical goes straight to your staff.

Where it leaks

Every practice in this specialty loses the same four ways

None of them is a staffing problem you can hire your way out of, which is why they persist.

New-patient calls roll to voicemailA first-time caller establishing care is a patient and often years of care. The desk is rooming a patient, and the call rings out.

After-hours and lunch go darkShe calls between work and the school run, or once the kids are down. A closed office sends her to voicemail and she keeps dialing.

‘Do you take my insurance, and are you accepting new patients?’ stalls the bookingBefore she commits, a caller wants to know you take her plan and have openings. That answer waits on a callback that never comes.

Missed-call follow-up never happensAn annual she meant to book, a symptom she wanted looked at. With no callback, both quietly move to another practice.

See what yours is costingFree, on your own numbers, in about two minutes.

A normal day

Every call ends with a note to you.

**Answering well isn't enough.**If you don't know what happened on the phone, you can't run the place. Guesswork isn't management.

**The after-call text.**Two lines in your pocket the moment the call ends: who it was, what they needed, what happened next.

**The week on one page.**Calls answered. Bookings made. The questions asked most. Monday morning, you read the front desk's diary.

**You stay the boss.**It answers; you supervise. Notes on every call, logs you can read, and a stop that's always yours.

What we build

Tuned to how your practice actually runs

It lives on tools you own, so you always have the keys. The receptionist is priced below; the rest are separate builds, quoted on their own.

HIPAA-aware AI front-desk line

Answers every call in your practice’s voice during the day, at lunch and after hours.

Answers insurance and new-patient availability
Sends your booking link, or routes the request
Clinical and urgent questions go to your team

missed callsfront desk

Missed-call text-back

When a call still rings out, an instant text goes back.

The patient can book or ask without redialing
A record instead of a lost voicemail

follow-up

Appointment scheduling & request routing

Sends your booking link, or routes the request to the right desk.

Scheduling, records or billing, to the right place
Nothing sits in a shared voicemail

schedulingrouting

Reminders & reschedules

Confirms upcoming visits and makes rescheduling a text.

Confirms visits to cut no-shows
Reschedule by text, not phone tag

remindersno-shows

Annual & well-visit recall

Pulls the patients due for an annual or well-woman visit.

Reminds by text and email, on your cadence
Sends your booking link to everyone who replies

recallwell visits

The front desk mid-morning in a practice

How it runs

Inbound call to booked or routed request

Starts when inbound call rings out, or hits after-hours / lunch.

Booking link sent or request routed, logged with a minimal data footprint for your team.

Book a call

Answer & greetPicks up in your practice’s voice, no voicemail

Qualify the callerNew or existing patient, and what she needs

Answer approved questions onlyInsurance, new-patient availability, hours; no medical advice, no triage beyond your rules

Book or routeSchedules the visit or sends the request to the right desk

Hand off clinical & urgent itemsA symptom, a pregnancy concern, a result question, anything clinical is flagged to your staff

What it costs

Care plans, and a setup quoted once

Most practice builds land in the $3K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools and follow-up you actually need — no commitment before that.

Recovery

$599/mo

after-hours missed-call coverage

After-hours AI receptionist
Booking-link routing on the call
Monthly recovered-call report

Where most practices start

Growth

$1,199/mo

24/7 answering + booking workflow

Everything in Recovery
Daytime overflow, not just after hours
Priority QA on the call script

Pro

$1,999+/mo

multi-location & advanced follow-up

Everything in Growth
Full inbound coverage
Custom integrations
White-glove onboarding

Setup from $3,500, one time, scoped after the audit. Everything beyond the phones is a separate build, quoted on its own.

Get your free audit

FAQs

Fair questions

Does it give medical advice or do triage?

No. It handles scheduling, insurance, hours, and routine requests from a script you approve, and routes anything clinical, like a symptom, a pregnancy concern, or a result question, to your staff. It does not diagnose, advise, or triage beyond the routing rules you set.

How do you handle patient privacy?

We build HIPAA-aware on BAA-backed vendors and keep a minimal data footprint by default, collecting only what the system needs to book or route a caller. We’ll walk your office through exactly what data is touched before you commit. HIPAA-aware means built on BAA-backed vendors; it doesn’t replace your own compliance review.

Do we have to replace our scheduler or EHR?

No. We build on top of what you already run: your phone number, your scheduler, your CRM. The system connects to your tools, and you approve every message it sends before it goes live.

What does it cost, and how fast can we test it?

No commitment up front. You start with a free Growth Leak Audit on your own numbers, then hear a test agent on a forwarded number within about three business days. Setup starts near $3,500 and grows with your call volume and the integrations you need. Velaire Health care plans run $599/mo for after-hours recovery, $1,199/mo for full answering and booking, and $1,999+/mo once reminders, recall, and reporting are included. It goes live only after QA passes and you approve it.

More verticals

Audiology Radiology & Imaging Centers Behavioral Health Medical Clinics Aesthetics & Med Spas Dental Practices All industries

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See where your practice is leaking booked revenue

Learn which patient calls your practice is missing, and what they’re worth, before you commit a dollar.

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