For residential & commercial plumbers
A burst pipe at 2am doesn't leave a voicemail. It calls until someone answers.
Emergency plumbing callers are your highest-ticket jobs and the least patient. A flooding kitchen, a dead water heater, a backed-up line: they call, and if you do not pick up they dial the next plumber. We put a 24/7 system on your line that answers, sorts the emergency from the routine, and books or dispatches before the water spreads.
- Answers emergency calls 24/7
- Triages leaks, water heaters, and backups
- Books and dispatches after hours
- Runs on your CRM and phone number
Where it leaks
The gaps that quietly cost you bookings.
The 2am emergency goes to the next plumber
A burst pipe or a flooding water heater is your biggest ticket of the week and your most likely to be lost. If it rings out, the homeowner is already calling the next number while the water spreads.
Daytime overflow rolls to voicemail
When every line is busy and your crew is on jobs, the calls you paid to earn hit voicemail. The motivated ones do not wait; they book whoever answers.
'How much and how soon' stalls the job
Callers want a sense of timing and price before they commit. When that answer waits on a callback that never comes, the job drifts to a competitor who picked up.
Reviews and rebookings never get asked
A happy customer would leave a five-star review and call you first next time, but only if asked. Without follow-up, that repeat work and reputation slip away.
What we build
Your growth system, built to fit.
Done-for-you automation tuned to how your business actually runs. It lives on tools you own, so you always have the keys.
Emergency call answering
Picks up 24/7 in your company's name, captures the address and the problem, and flags a true emergency from a routine request so the urgent jobs jump the line.
- after-hours
- emergency
Leak & water-heater intake
Asks the questions you would ask, what is leaking, how bad, how long, so the job comes in qualified and your tech rolls up knowing what they are walking into.
- intake
- triage
After-hours booking + dispatch handoff
Books the slot or pages the on-call tech with the address and the problem attached, instead of leaving a voicemail for the morning.
- booking
- dispatch
Missed-call text-back + review follow-up
Fires an instant text on any missed call so the lead does not bounce, asks happy customers for a review while it is fresh, and nudges past customers to rebook.
- missed-call text-back
- reviews
How it runs
One automation, wired into your tools.
We build the automation flow and connect it to the phone, CRM, calendar, and email you already use. Every message it sends is yours to approve, and the whole system lives in your accounts. If we part ways, you keep it.
The diagram is a schematic of the workflow we build for you. It is drawn for your business, not a stock template or a screenshot of someone else’s system.
Emergency call after hours, or a missed call during overflow
Trigger
Answer & capture
Picks up 24/7, takes the caller, address, and the problem
Triage the urgency
Active leak, no hot water, or backup flagged emergency; routine sorted aside
Book or dispatch
Pages the on-call tech for emergencies; books a slot for everything else
Confirm & hand off
Texts the homeowner a confirmation; pushes the job to the crew
Log to CRM
Writes the job, urgency, and source into your CRM
Emergency dispatched or job booked, logged in your CRM
Run your own numbers
If you miss __ calls a week and an average plumbing job is worth $__, here's what voicemail is costing you. Run your own numbers.
Emergency + overflow calls missed per week
example: 10
Average job value
example: $500
Share of those calls a 24/7 line could have caught
example: 1 in 3
These are illustrative numbers to show the math, not a result we're promising. Plug in your own call volume and ticket size. The free audit does this with your actual figures.
What it costs
Priced against what you’re losing, scoped by your audit.
Setup from $3,000
one-time · then care plans from $499/mo
Most business builds land in the $2K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools, and follow-up you actually need — no commitment before that.
- Built in accounts you own — no lock-in
- A human approves before anything goes live
- Monthly care, monitoring, and a real-numbers report
- Care from $499/mo; bigger multi-system builds scale up
FAQ
Fair questions.
Will it wake my on-call tech for routine calls?
No. Triage separates a true emergency, like an active leak, no hot water, or a backup, from a routine quote or scheduling question. Your tech only gets paged for the jobs worth it; everything else books a daytime slot automatically.
Can it handle the questions plumbing callers actually ask?
It is built for the plumbing conversation, what is wrong, where, and how urgent, and books or dispatches from there. Anything outside the script, or anyone who wants a person, routes to your team. You approve the script before it goes live.
Do we have to change our phone number or CRM?
No. We build on top of your existing number, CRM, and scheduler, and connect the pieces. You keep your tools and final say on every message it sends.
More verticals
We build the same engine for other trades.
Free · no commitment · audit in ~2 days
See where your business is leaking booked revenue.
Find out how many emergency calls slip past your line each week, before the next burst pipe does the math for you.