For franchise & independent dealerships
The buyer who calls about a car or a service slot books with the dealership that responds first.
Sales leads and service callers don't wait. A missed sales call is a deal the next dealer closes; a missed service call is a bay that sits empty. When your BDC is slammed or it's after hours, those calls roll to voicemail. We build the system that answers sales and service calls, books the appointment, and follows up on the leads and repair orders your team doesn't have time to chase.
- Answers sales and service calls 24/7
- Books test drives and service appointments
- Follows up on unsold and missed-call leads
- Runs on your CRM and phone number
Where it leaks
The gaps that quietly cost you bookings.
After-hours sales calls go to the next dealer
A buyer sees a listing at 9pm and calls. Voicemail answers, and by morning they've booked a test drive somewhere else. The highest-intent call of the day, gone before anyone on your floor knew it came in.
Service calls overflow and book empty bays
When the service line is busy, callers hang up and try the dealer down the road, or worse, an independent shop. Every unanswered service call is a repair order and a bay-hour you don't get back.
Unsold showroom traffic never gets worked
Someone came in, didn't buy, and left a number. The follow-up that turns that into a sale depends on a busy salesperson remembering, so most of it never happens and the lead goes cold.
Repair-order and review follow-up falls through
Declined service that should be rebooked, and customers who'd leave a five-star review if asked, are both easy money that slips because nobody has time to chase it by hand.
What we build
Your growth system, built to fit.
Done-for-you automation tuned to how your dealership actually runs. It lives on tools you own, so you always have the keys.
Inbound sales lead answering
Answers sales calls day, night, and weekend, qualifies the buyer on vehicle, trade, and timeline, and books the test drive or routes a hot lead to your floor before it cools.
- sales calls
- after-hours
Service appointment scheduling
Picks up the service line when your team can't, books the appointment into your scheduler, and captures the vehicle and concern so the bay is ready.
- service
- booking
Missed-call text-back
When a call still rings out, an instant text gives the caller a way to book or reply, so the lead lands somewhere instead of in a voicemail nobody returns.
- missed-call text-back
- capture
Unsold showroom follow-up
Works the up that didn't buy with a timed, human-sounding sequence that brings them back in, instead of leaving it to a salesperson's memory.
- follow-up
- reactivation
Repair-order follow-up
Nudges declined or deferred service back onto the schedule at the right time, so recommended work actually gets rebooked.
- service
- rebooking
Review recovery routing
Asks happy customers for a review while the experience is fresh, and routes anything unhappy to a manager first, so problems get fixed before they go public.
- reviews
- routing
How it runs
One automation, wired into your tools.
We build the automation flow and connect it to the phone, CRM, calendar, and email you already use. Every message it sends is yours to approve, and the whole system lives in your accounts. If we part ways, you keep it.
The diagram is a schematic of the workflow we build for you. It is drawn for your business, not a stock template or a screenshot of someone else’s system.
Sales or service call rings out, or an after-hours inquiry lands
Trigger
Answer & qualify
Picks up in your dealership's name; sorts sales from service and captures the basics
Check availability
Reads open test-drive or service slots from your scheduler
Book or route
Books the appointment or routes a hot sales lead to your floor
Text the confirmation
Sends the customer the details and captures the lead in your CRM
Work the follow-up
Fires unsold, repair-order, and review sequences on the cadence you set
Appointment booked or lead routed, logged in your CRM
Run your own numbers
If your store misses __ sales and service calls a week, and a booked appointment is worth $__ in gross, here's what's rolling off the lot. Run your own numbers.
Sales + service calls missed per week
example: 20
Average value of a booked appointment
example: $600
Share of those calls a 24/7 line could have caught
example: 1 in 3
These are illustrative numbers to show the math, not a result we're promising. Plug in your own call volume and gross per appointment. The free audit does this with your actual figures.
What it costs
Priced against what you’re losing, scoped by your audit.
Setup from $4,000
one-time · then care plans from $499/mo
Most dealership builds land in the $2K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools, and follow-up you actually need — no commitment before that.
- Built in accounts you own — no lock-in
- A human approves before anything goes live
- Monthly care, monitoring, and a real-numbers report
- Care from $499/mo; bigger multi-system builds scale up
FAQ
Fair questions.
Will it sound like a robot to my customers?
It answers in your dealership's name and handles the call the way a sharp BDC rep would: qualify, check availability, book, confirm. Anything outside the script, or anyone who wants a person, routes to your team. You approve the script and every message before it goes live.
Does it work with our CRM and scheduler?
Yes. We build on top of what you run, your phone number, your CRM, your service scheduler, and connect the pieces so bookings and leads land where your team already works. Nothing gets ripped out.
Sales and service are different teams. Can it handle both?
It sorts the call up front and routes accordingly: sales leads to your floor or a booked test drive, service calls to the service scheduler. Each path uses its own approved script, so the right team gets a clean, qualified handoff.
What does it cost, and how fast is it live?
We start with a free Growth Leak Audit on your own numbers, no commitment. Setup starts around $4,000 and scales with your call volume and how many follow-up systems you want running, then a monthly care plan from $499 to run and tune it. Most dealership builds go live in two to four weeks, starting with your highest-leak line, usually after-hours sales or the service overflow.
More verticals
We build the same engine for other trades.
Free · no commitment · audit in ~2 days
See where your dealership is leaking booked revenue.
Find out how many sales and service calls slip past your store each week, then plug the leak.