For Shopify & DTC brands
Your store gets the click. Then it goes quiet at checkout.
A shopper adds to cart, hits a question nobody answers, and closes the tab. A "where's my order" email sits unread for nine hours. A first-time buyer never hears from you again. The traffic isn't the problem. The gaps between the click and the second order are. We close them.
- Sits on top of your Shopify store, no replatform
- Pre-sale chat trained on your own catalog
- Answers WISMO from real order status
- Built on n8n + your existing CRM
Where it leaks
The gaps that quietly cost you bookings.
Carts die at the question nobody answered
A shopper wants to know if it ships in time, if it fits, if it's in stock in their size. No answer on the page, no reply for hours, so they close the tab. That cart was paid-for traffic, and it walked.
WISMO tickets bury your inbox
"Where is my order?" is the most common message most stores get, and every one waits in a queue. Slow replies turn into chargebacks, one-star reviews, and a support person who does nothing but copy-paste tracking links all day.
The first order is the last order
A buyer checks out, gets a receipt, and then silence. No upsell on the thank-you page, no review request when the package lands, no nudge to reorder. You paid to acquire them once and never spoke to them again.
Lapsed buyers quietly leave
Someone who bought twice and loved it hasn't ordered in four months. Nothing reaches out. They didn't churn on purpose. You just never gave them a reason to come back, so a competitor's email did.
What we build
Your growth system, built to fit.
Done-for-you automation tuned to how your store actually runs. It lives on tools you own, so you always have the keys.
Pre-sale chat that closes the cart
An on-site assistant trained on your real catalog (sizing, materials, shipping cutoffs, stock) answering the question that was about to kill the sale, in the moment, day or night. Hands off to a human when it should.
- pre-sale
- on-site chat
Abandoned-cart recovery that actually fires
When a cart stalls, the system follows up across email and SMS with the exact items left behind, timed, personalized, and switched off the second they buy. No more leaving recovery to a generic app default.
- cart recovery
- SMS + email
Order-status answers, instant
WISMO messages get answered from live tracking data the moment they land, with no ticket, no queue, and no support rep reading out the same link for the hundredth time. Real edge cases still route to a person.
- WISMO
- support deflection
Post-purchase upsell, reviews & win-back
A thank-you upsell, a review request timed to delivery, and a win-back sequence for lapsed buyers, all wired to fire off real order events, not guesses. The second and third order, on rails.
- post-purchase
- retention
How it runs
One automation, wired into your tools.
We build the automation flow and connect it to the phone, CRM, calendar, and email you already use. Every message it sends is yours to approve, and the whole system lives in your accounts. If we part ways, you keep it.
The diagram is a schematic of the workflow we build for you. It is drawn for your business, not a stock template or a screenshot of someone else’s system.
Cart stalls / order ships / buyer goes quiet
Trigger
Read the store event
n8n catches the Shopify event: cart abandoned, order fulfilled, or no reorder in X days
Pull the real context
Grab the exact cart items, live tracking status, or buyer history, never a generic template
Draft the right message
Claude writes the cart nudge, WISMO reply, or win-back in your brand voice
Send on the right channel
Fires through email or Twilio SMS, then stops the instant they buy or reply
Log it back to your CRM
Outcome written to GoHighLevel so you see what recovered, deflected, or reordered
Cart recovered, ticket deflected, or buyer re-engaged, then logged
Run your own numbers
If __ carts a week abandon at checkout, and your average order is $__, even recovering a slice of them is the whole build paid for.
Carts abandoned per week
example: 120
Average order value
example: $68
Recovery lift you'd call a win
example: 8%
Illustrative only. These are placeholders, not a result we promise. Plug in your own Shopify numbers and the math is yours. We'll help you pull the real figures in the free audit.
What it costs
Priced against what you’re losing, scoped by your audit.
Setup from $3,000
one-time · then care plans from $499/mo
Most store builds land in the $2K–$5K range. Your exact quote comes out of the free audit, after we scope the calls, tools, and follow-up you actually need — no commitment before that.
- Built in accounts you own — no lock-in
- A human approves before anything goes live
- Monthly care, monitoring, and a real-numbers report
- Care from $499/mo; bigger multi-system builds scale up
FAQ
Fair questions.
Do I have to move off Shopify or rebuild my store?
No. Everything sits on top of the store you already run. We connect to your Shopify, your email tool, and your SMS through n8n, with no replatform, no theme rewrite, and no migration. Your checkout stays exactly as it is.
Will the chat assistant make up answers about my products?
It only answers from what you give it: your catalog, sizing, shipping rules, and policies. When it hits something it doesn't know, or a real exception, it hands the conversation to a person instead of guessing. You approve the scope before it goes live.
How is this different from the cart-recovery app I already installed?
Most apps fire a fixed template on a fixed timer and call it done. We build the logic around your actual events (the exact items left behind, live order status, real buyer history) across email and SMS, wired into your CRM so it stops the moment someone buys and you can see what it recovered.
More verticals
We build the same engine for other trades.
Free · no commitment · audit in ~2 days
See where your store is leaking booked revenue.
Want to see where your store leaks revenue between the click and the second order?